Warerise
We accept returns of eligible, unused products in their original packaging within 30 days of delivery. To be eligible for a return, the item must be unused and returned in its original condition and packaging.
We do not offer exchanges. If you need a different product, size, quantity, or item, please return the eligible item for a refund and place a new order.
The following items are generally not eligible for return:
Additional product-specific return restrictions may apply where required by law or due to product safety or handling requirements.
For eligible returned items, the refund may be adjusted based on the condition of the item when received:
Shipping charges are generally non-refundable, except where required by applicable law or when the return is due to an error on our part.
Approved refunds will be issued to the original payment method used to place the order. We do not provide cash refunds or refunds to a different payment method. After we receive and inspect the returned item, we will process the applicable refund — the time it takes to appear in your account depends on your payment provider or financial institution.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 5 days of delivery. These issues are handled separately from the return-condition adjustments above — depending on the circumstances, we may provide a replacement or a full refund without a restocking deduction. Please provide your order number and, when applicable, photographs of the item and its packaging so that we can review the issue.
Ready to return something? Visit our Returns & Refunds page for a short return-request form — our team will follow up by email with instructions.
Nothing in this Return Policy limits any rights or remedies that cannot legally be excluded or restricted under applicable federal, state, or local law.
