Free shipping on qualifying orders $100+ · Some items excluded See exclusions Request a Quote
Contact
Cart

Warerise

Support

Shop all →

Need a hand? Start with the answers below — or reach out and a real person will get back to you within one business day.

Orders

Where is my order?

You'll receive a tracking email the moment your order ships. Tracking also appears in your account's order history.

Can I change or cancel my order?

Orders move to the warehouse quickly. Contact us as soon as possible and we'll do our best to catch it before it ships.

Returns & refunds

Unused items in original packaging can be returned within 30 days of delivery — some categories (hazmat, food, engines, oversize items, and more) aren't eligible. Refund amount depends on item condition, and shipping is non-refundable. See our full Returns & Refunds policy and use the return request form there to start one.

Damaged or missing items

If anything arrives damaged or short, tell us within 5 days of delivery and include a photo — we'll make it right with a replacement or refund.

Talk to us

Phone: +1 201 496 9937 · Email: info@warerise.com · Mon–Fri 9am–6pm ET, or use the contact form any time.