Cancel an order

Changed your mind? You can cancel an order yourself within 60 minutes of placing it. You'll need the cancellation code from your order confirmation email. After 60 minutes the order is already on its way to the warehouse, but you can still return it after delivery.

60 minutesCancellation window from the time the order was placed

Full refundItems and shipping go back to your original payment method, usually within 5–10 business days

After 60 minutesStart a return once it arrives — see Returns & Refunds

Need help? Contact us or use the chat in the corner — our team can cancel for you during business hours.